Students who can benefit from this course are:

• Customers
• Customer Engineers
• System Support Engineers
• Marketing Representatives
• System Engineers
• Advanced Technical Consultants
• Solutions Delivery Personnel

To succeed fully in this course, students should be able to understand network components and information technology (IT) terminology concepts, as well as understand RAID principles and levels.:

Upon completion of this course, students should be able to understand how the Sun StorEdge 9960 offers an open storage solution that provides high performance and availability at an affordable price.

Module 1 - Sun StorEdge 9960 Overview and Description

• 9960 Model Description
• Key Features
• Reliability, Availability, and Serviceability
• Basic Characteristics
• Major Components
• Nonvolatile Shared Memory
• Nonvolatile Duplex Cache
• Multiple Data and Control Paths
• Redundant Power Supplies
• Client-Host Interface Processors
• Channels
• Array Controls Processors (ACP)
• Product Positioning

Module 2 - Functional Overview

• Host Interface
• Cache and Shared Memory
• Shared Memory
• Disc Controller and Disk Arrays Interface
• HDD
• HDD Grouping and Configuration
• Input Power

Module 3 - Specifications

• Frame Parameters
• Environmental Specifications
• Floor Layout
• Power Sources

Module 4 - Key Component Locations

• Parts Location
• HDU Assembly

Module 5 - Maintenance

• Maintenance Documentation
• Service Professor (SVP)

Module 6 - Program Products

• Data Management Features and Functions
• HRC and HORC
• HMRCF and HOMRCF
• Command Control Interface (CCI)