Students who can benefit from this course are field service engineers and enterprise system self-maintainers with experience servicing desktop and medium-scale networked servers.

Module 1 - Sun Blade 1000 and 2000 Workstations and Sun Fire 280R Server Physical Overview

• Position the Sun Blade 1000 and 2000 workstations, and the Sun Fire 280R server within their product line
• Identify major features of the Sun Blade 1000 workstation
• Identify major features of the Sun Blade 2000 workstation
• Identify major features of the Sun Fire 280R server
• Identify applications for Workgroup servers
• Identify the new features that are showcased in the Sun Blade 1000 and 2000 workstations, and the Sun Fire 280R server
• Compare the Sun Blade 1000 and 2000 workstations to their predecessors
• Compare the Sun Fire 280R server to its predecessors

Module 2 - Sun Fire V480 and V880 Server Physical Overview

• Locate and identify the physical components within the Sun Fire V480 server
• Locate and identify each port that interfaces to the Sun Fire V480 server
• Locate and identify the physical components within the Sun Fire V880 server
• Locate and identify each port that interfaces to the Sun Fire V880 server

Module 3 - Sun Blade 1000 and 2000 Workstations and Sun Fire 280R Server Architectural Overview

• Describe the logical architecture of the Sun Blade 1000, and 2000 workstations and the Sun Fire 280R server
• Describe the application-specific integrated circuits (ASICs)

Module 4 - Sun Fire V480 and V880 Server Architectural Overview

• Identify the Sun Fire V480 server's role within the Sun server line
• Identify the Sun Fire V480 server's system specifications and key technologies
• Compare the Sun Fire V480 server to its Sun predecessors
• Describe the major central processing unit (CPU) features, memory module features, and mass storage features of the Sun Fire V480 server
• Describe the reliability, availability, and serviceability (RAS) features of the Sun Fire V480
• Identify the Sun Fire V880 server's role within the Sun server line
• Identify the Sun Fire V880 server's system specifications and key technologies
• Compare the Sun Fire V880 server to its Sun predecessors
• Describe the major central processing unit (CPU) features, memory module features, and mass storage features of the Sun Fire V880 server
• Describe the reliability, availability, and serviceability (RAS) features of the Sun Fire V880 server

Module 5 - Sun Blade 1000 and 2000 Workstations and Sun Fire 280R Server Physical Components

• Locate and identify the physical components of the Sun Blade 1000 and 2000 workstations
• Perform power operations on the Sun Blade 1000 and 2000 workstations
• Locate and identify the physical components of the Sun Fire 280R server
• Identify available internal and external storage devices
• Identify available I/O devices
• List the features of the RSC card on the Sun Fire 280R server
• Perform power operations on the Sun Fire 280R server

Module 6 - Sun Fire V480 and V880 Server Physical Components

• Locate and identify the physical components of the Sun Fire V480 server
• Perform power operations on the Sun Fire V480 server
• Locate and identify the physical components of the Sun Fire V880 server
• Perform power operations on the Sun Fire V880 server
• Identify available internal and external storage devices
• Identify available I/O devices
• List the features of the RSC card on the Sun Fire V480 and V880 servers

Module 7 - Sun Blade 1000 and 2000 Workstations and Sun Fire 280R Server FRU Replacement Procedures

• Define the service preparation guidelines
• Remove and replace FRUs that do not have component removal prerequisites
• Remove and replace FRUs that have component removal prerequisites
• Define the service preparation guidelines
• Remove and replace hot-pluggable FRUs
• Remove and replace non-hot-pluggable FRUs

Module 8 - Sun Fire V480 and V880 Server FRU Replacement Procedures

• Remove and replace the following components:
  • Power supply and the disk drive
  • PCI cards
  • CPU/Memory board
  • Memory DIMMS
  • CPU, PCI, and a motherboard fan tray
  • Motherboard and the CPU fan status assembly
  • RSC board
  • I/O board
  • Disk Drive cage
  • Power Distribution board
  • SEEPROM
  • FC-AL Disk backplane
  • System Status assembly
  • CPU and the PCI Status assembly
  • DVD-ROM

Module 9 - Solaris OS Support Utilities

• Determine the minimum installation requirements for the Sun Blade 1000 and 2000 workstations, and Sun Fire 280R server
• List the device drivers for the Sun Blade 1000 and Sun Blade 2000 workstations, and the Sun Fire 280R server
• Manage environmental control software
• Gather system FRU information
• Manage and administer internal storage devices using Solaris OS utilities
• Gather system information using the Solaris OS utilities

Module 10 - Diagnostics and Troubleshooting

• List and describe features, options, commands, and updates of the OpenBoot PROM (OBP)
• List and describe the features, options, commands, and updates of the power-on self-test (POST)
• Install the SunVTS software
• Troubleshoot the Sun Blade 1000 and 2000 workstations, and the Sun Fire 280R server using the OBP commands and tests, OBDiag tests, POST tests, and SunVTS software tests

Module 11 - Remote Support and Monitoring

• Define Remote System Control (RSC)
• Identify RSC communication configurations
• Understand the RSC card interfaces
• Install the RSC hardware
• Install the RSC Software
• Configure the RSC software
• Redirect the system console
• Perform RSC administration
• Manage RSC user accounts
• Understand RSC history and log files
• Start the RSC GUI
• Modify RSC configuration variables
• Perform RSC maintenance