Students who can benefit from this course are field service engineers and enterprise system self-maintainers with experience servicing medium to large-scale networked database servers.

• Assemble systems
• Troubleshoot medium to large-scale server systems
• Replace field-replaceable components

• Identify the features of the Sun Enterprise 3500, Sun Enterprise 4500, SunEnterprise 5500, and Sun Enterprise 6500 servers
• Describe the basic architecture for the Sun Enterprise 3500, Sun Enterprise4500, Sun Enterprise 5500, and Sun Enterprise 6500 servers
• Locate, remove, and replace server FRUs
• Perform Solaris Operating System and UNIXcommandsnecessary for halting, booting, and maintaining a server
• Use the Forth Toolkit to modify the OpenBoot programmable read-only memory (PROM)
• Retrieve power-on self-test (POST) reports and interpret their results
• Decode light-emitting diode (LED) indicators
• Execute Dynamic Reconfiguration commands to remove a system board
• Configure and execute Sun Validation Test Suite
• Perform basic troubleshooting based on common faults

Module 1 - Introduction to Sun Enterprise Servers

• Describe the main roles and features of the Sun Enterprise 3500, Sun Enterprise 4500, Sun Enterprise 5500, and Sun Enterprise 6500 servers
• Define what the Sun Enterprise servers' reliability, availability, and serviceability (RAS) and scalability feature sets provide
• Describe the tools and applications used to monitor and maintain Sun Enterprise servers
• Describe the concurrent maintenance philosophy as it applies to Sun Enterprise servers
• Describe the architecture and hardware performance specifications of each Sun Enterprise 3500, Sun Enterprise 4500, Sun Enterprise 5500, and Sun Enterprise 6500 server

Module 2 - Server Architecture and Components

• Describe the Sun Enterprise Gigaplane(TM) architecture and bus structure
• Describe the details of the central processing unit (CPU)/Memory+ system boards
• Describe the details of the input/output (I/O)+ boards
• Describe the details of the system Clock+ board
• Describe the basic systems configurations of each Sun Enterprise 3500, Sun Enterprise 4500, Sun Enterprise 5500, and Sun Enterprise 6500 server
• Describe all of the correct internal disk configurations for each Sun Enterprise 3500, Sun Enterprise 4500, Sun Enterprise 5500, and Sun Enterprise 6500 server products
• Describe the function of filler panels, passive boards, and load boards
• Identify and locate all field-replaceable units (FRUs) in each Sun Enterprise 3500, Sun Enterprise 4500, Sun Enterprise 5500, and Sun Enterprise 6500 server
• Remove and replace UltraSPARC(R) II CPU modules and dual-inline memory modules (DIMMs)
• Remove and replace all other FRUs in each Sun Enterprise 3500, Sun Enterprise 4500, Sun Enterprise 5500, and Sun Enterprise 6500 server

Module 3 - Internal Disk Systems

• Identify the supported internal disk subsystems
• Interpret the disk addressing used in each server
• Describe the rules for disk board usage

Module 4 - POST

• Set up a system console for monitoring and troubleshooting a Sun Enterprise server
• Explain the role of the power-on self-test (POST) in system diagnostics
• Access and display POST results
• Interpret POST results and apply them in troubleshooting
• Manage POST testing

Module 5 - OpenBoot PROM and NVRAM

• Describe the roles of the OpenBoot programmable read-only memory (PROM)
• Describe the OpenBoot PROM's role in monitoring the system’s environment
• Describe how power-on self-test (POST) and the OpenBoot PROM work together to manage system hardware and components
• Describe how the OpenBoot PROM prevents memory banks and system components from accessing the Solaris OS
• Define and edit the nonvolatile random access memory (NVRAM) configuration variables
• Copy the contents of the NVRAM/time-of-day (TOD) contents from the Clock+ board to an I/O board

Module 6 - Applications and Utilities

• Apply an organized total systems approach in fault analysis and diagnosis
• Identify available resources to solve technical problems
• Identify concurrent maintenance tools and roles
• Isolate common faults on Sun Enterprise servers

Module 7 - Troubleshooting and Fault Analysis

• Use an organized total system approach for fault analysis and diagnosis
• Identify available resources used to solve technical problems
• Identify concurrent maintenance strategies when performing maintenance activities on Sun Enterprise servers
• Use the Fault Analysis Worksheet to gather and document facts
• Isolate common faults on Sun Enterprise servers