Students who can benefit from this course are field engineers, system support engineers, and system administrators who support Sun SPARC technology-based desktop systems and the associated peripherals.

• Use common hand tools
• Use diagnostic procedures and programs to troubleshoot personal computers to the field-replaceable unit (FRU)
• Demonstrate successful completion of SM-101:
  

  Solaris Essentials for System Maintainers

• Identify the features of each desktop system
• Perform FRU replacement procedures for each desktop system
• Describe the functional characteristics of OpenBoot(TM) programmableread-only memory (PROM) architecture
• Describe each desktop systems' power-on and boot sequence with a blockdiagram
• Identify and cable peripheral devices
• Analyze and repair disk failures
• Troubleshoot basic boot failures
• Activate and configure all available diagnostic tools
• Interpret the results of listed diagnostic tool output
• Identify, isolate, and describe correct repair for a given system failure to the FRU level

Module 1 - Introducing Desktop Products

• Describe the SPARC processor
• Describe the SuperSPARC(R) processor
• Describe the UltraSPARC(R) processor
• Describe the Main Logic Board with processor
• Describe memory types
• Describe the PCI Bus architecture
• Describe the SBUS architecture

Module 2 - Introducing the Desktop Product Line

• Describe the Sun desktop product line
• Identify typical optional cards
• Understand external connection types
• Describe the pizzabox enclosure
• Describe the tower enclosure
• Understand Sun part numbers

Module 3 - OpenBoot(TM) PROM

• Describe the function of the OpenBoot PROM (OBP)
• Describe the contents of the NVRAM
• Identify features of the Boot PROM
• Discuss the POST diagnostics
• View the POST output
• Navigate the OpenBoot PROM
• Determine device path names
• Describe the process for upgrading the Flash PROM

Module 4 - Booting and Testing

• Use the Boot PROM user interface
• Modify the contents of NVRAM
• Describe OBP aliases
• Modify NVRAM contents
• Describe the process of booting with device aliases
• Use specified boot flags
• Define the boot process
• Use special keyboard commands
• Configure Input and Output Control
• Use test and troubleshooting procedures
• Test the system using OBP commands
• Test the system with OBDiag
• Understand the Forth-based PROM

Module 5 - Peripheral Devices

• Describe Desktop Peripheral enclosures
• Describe the Small Computer System Interface
• Cable, Terminate, and Address SCSI Devices
• Discuss the purpose of SCSI Host Adapters
• Identify different hardware devices
• Verify the presence of peripherals with the Forth toolkit
• Add a new device to a desktop
• Describe different bus types found in Sun systems

Module 6 - Disk Analysis and Repair

• Describe disk error categories
• Use the Solaris OS format utility
• Manage disk defect lists

Module 7 - Boot Sequence Troubleshooting

• Identify run levels
• Identify the different boot phases
• Boot the workstation using different boot flags
• Repair a corrupted boot block
• Run the Solaris OS installboot utility
• Repair a virtual file system table (vfstab) problem that prevents multiuser booting

Module 8 - Online Diagnostic Tools

• Describe the Sun Validation Test Suite Product
• Start the SunVTS software product
• Use SunVTS software in tty mode
• Run SunVTS software remotely